All of our mid-century & vintage items are previously owned, and like all of us they will have some imperfections. We try to reflect these as best we can in our images and descriptions. We inspect all products before they are sent to you. All goods are used and have traces of use. Should the product be damaged when it arrives to you, we undertake, in accordance with current consumer protection legislation, to rectify the error free of charge. You must always contact us for approval before returning a defective item. The complaint must be sent immediately after the defect has been discovered, no later than 24 hours after delivery.

Please feel free to contact us if you have any questions, require more images or wish to make an appointment to view the item in person.

If we have missed to state anything major in the description or pictures (for example: major structural damage to the item that prohibits the item from fulfilling its original purpose) and as a result you wish to return the item, we offer a full refund within 14 days of purchase. Please be aware that the delivery and return fees are non-refundable and will be incurred by the client.

Please take the time to inspect the images and read the description. We do not accept 'change of mind' refunds. They are sold as is.

If the furniture has been specialised and you have ordered a certain fabric or stain on the furniture, the item can not be refunded. The right of withdrawal does not apply if the product is custom-made or otherwise adapted to you, for example a sofa in a specific fabric and color.

!Important! 
ALL in store purchases are non-refundable. In store purchases are prioritised during our opening times, if the item that you purchase online happens to be sold during the weekend, you will be contacted by us. In case you have some problems with the piece that you bought in store, you can contact us via email, betty@beyovintage.se. However the purchase in non-refundable, every item is previously owned and have some imperfections, if it has structural damage, we will find a solution so that the furniture piece fulfils its purpose. 

In some cases of purchase in store we can give you the right of exchanging your item to another product, however for this you need to let us know when purchasing in store and you have 7 days (from purchase date) to exchange the piece. If there is a damage on the item, the costumer will be charged extra for the damage.